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Point Cook VIC 3030

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Referral Process

Referral Process

We aim to make the referral process simple, supportive and stress-free for participants, families, support coordinators and healthcare professionals.

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How Referrals Work

At Favour and Care, we understand that accessing the right supports is an important step toward achieving greater independence and wellbeing. Our referral process is designed to ensure participants receive personalised support tailored to their individual goals, needs and circumstances.

Whether you are self-referring, referring a family member or submitting a referral on behalf of a participant, our team is here to guide and support you throughout the process.

The Referral Journey

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Submit A Referral

Complete and submit the Referral Form online or via email.

Initial Review

Our team will review the referral information and contact the participant or representative where required.

Consultation & Assessment

We discuss support needs, goals, preferences and suitable service options.

Service Planning

A personalised support plan and service arrangement is prepared.

Commencement Of Supports

Supports begin with ongoing communication and participant-focused care.

What Information May Be Required?

Participant details

NDIS number

Support requirements

Relevant reports or assessments

Emergency contacts

Current providers/supports

Download Referral Form

Download and complete the Referral Form before emailing it to our team for review and processing.

Completed referral forms can be emailed to: admin@favourandcare.org

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Speak with our team

1800 995 997

Let’s Talk About Your Support Needs Today

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